{"id":88697,"date":"2021-05-03T18:21:36","date_gmt":"2021-05-03T18:21:36","guid":{"rendered":"https:\/\/uniiorganic.com\/faq\/"},"modified":"2022-03-08T16:53:25","modified_gmt":"2022-03-08T16:53:25","slug":"faq","status":"publish","type":"page","link":"https:\/\/uniiorganic.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row row_height_percent=&#8221;60&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;3&#8243; bottom_padding=&#8221;3&#8243; back_color=&#8221;color-wayh&#8221; back_image=&#8221;15069&#8243; back_position=&#8221;center center&#8221; overlay_color=&#8221;color-wayh&#8221; overlay_alpha=&#8221;35&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243;][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;bottom&#8221; gutter_size=&#8221;3&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; medium_width=&#8221;0&#8243; zoom_width=&#8221;0&#8243; zoom_height=&#8221;0&#8243; width=&#8221;1\/1&#8243;][vc_custom_heading heading_semantic=&#8221;h1&#8243; text_size=&#8221;&#8221; text_weight=&#8221;700&#8243; sub_lead=&#8221;yes&#8221; text_uppercase=&#8221;&#8221; subheading=&#8221;Common Questions&#8221; uncode_shortcode_id=&#8221;189214&#8243;]FAQ[\/vc_custom_heading][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;3&#8243; bottom_padding=&#8221;3&#8243; overlay_alpha=&#8221;100&#8243; gutter_size=&#8221;100&#8243; style=&#8221;inherited&#8221;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; medium_width=&#8221;0&#8243; zoom_width=&#8221;0&#8243; zoom_height=&#8221;0&#8243; width=&#8221;1\/1&#8243;][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;h3&#8243;]General questions[\/vc_custom_heading][vc_accordion][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;How can I make an online order?&#8221; tab_id=&#8221;2ca9075b-8e5a-4&#8243;][vc_column_text uncode_shortcode_id=&#8221;192190&#8243;]To make an online order you must follow these steps:<\/p>\n<ol>\n<li>Choose the item(s) you want to purchase. <em><u>Tip:<\/u> Use the Online Store Search Tool or your browser to find what you are looking for.<\/em><\/li>\n<li>Add the item(s) to your <em>shopping cart<\/em> and your purchase will be begin.<\/li>\n<li>Check the status of your <em>shopping cart<\/em> on the upper right side of your screen<\/li>\n<li>When you are done selecting the items you want to purchase, click the <em>shopping cart<\/em> icon and select <em>Complete purchase<\/em>. <u>Tip:<\/u>If you have a coupon or a promotion code, this is the time to insert it.<\/li>\n<li>Choose the option <em>Payment<\/em>.<\/li>\n<li>Complete your purchase by filling in all the personal info fields, such as, billing address, delivery address, delivery method, payment method, and then select <em>Confirm Purchase<\/em>.<\/li>\n<li>You may create an Unii account to have your details in a future purchase in our webshop.<\/li>\n<\/ol>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;How can I pay online?&#8221; tab_id=&#8221;b36a2d92-27f7-2&#8243;][vc_column_text uncode_shortcode_id=&#8221;198940&#8243;]<\/p>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">Online payments can be made by using PayPal, bank transfer or through an ATM reference code or mbway.<\/span><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;What should I do if I do not receive a confirmation of my purchase?&#8221; tab_id=&#8221;1645538480212-2-9&#8243;][vc_column_text uncode_shortcode_id=&#8221;178841&#8243;]<\/p>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">The confirmation is issued automatically. In case you do not receive it, please contact us via de email address <a href=\"online@uniiorganic.com\">online@uniiorganic.com<\/a><\/span><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;How long does my order take to be delivered?&#8221; tab_id=&#8221;1645538666440-3-5&#8243;][vc_column_text uncode_shortcode_id=&#8221;149117&#8243;]<\/p>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">Once your payment has been properly verified and received, your order will be expedited at a maximum of 5 business days.<\/span><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Is it possible to cancel an order?&#8221; tab_id=&#8221;1645538784951-4-10&#8243;][vc_column_text uncode_shortcode_id=&#8221;182992&#8243;]<\/p>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">You can only cancel orders that have not been expedited.<\/span><\/p>\n<\/div>\n<p>In case you wish to cancel an order you must send us an email to the following address\u00a0<a href=\"mailto:online@uniiorganic.com\" target=\"_blank\" rel=\"noopener\">online@uniiorganic.com<\/a>.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;How can I return an order?&#8221; tab_id=&#8221;1645538826775-5-1&#8243;][vc_column_text uncode_shortcode_id=&#8221;195076&#8243;]<\/p>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">When you receive your order, you must check if the packaging and product are damaged. <\/span><\/p>\n<\/div>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">In case they are damaged, you should not accept the order and it should be returned.<\/span><\/p>\n<\/div>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">Organii will then proceed with a full refund or exchange of the damaged items for new ones, as soon as the returned order is received and the return process is completed.<\/span><\/p>\n<\/div>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">For more information on our \u201cComplaint and Return Policy\u201d, please check our Privacy Policy section.<\/span><\/p>\n<\/div>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">\u00a0<\/span><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;How can I receive information on a specific product available online?&#8221; tab_id=&#8221;1645538862437-6-1&#8243;][vc_column_text uncode_shortcode_id=&#8221;674179&#8243;]<\/p>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">You can receive information on our products via the email <\/span><a href=\"online@uniiorganic.com\"><span lang=\"EN-US\">online@uniiorganic.com<\/span><\/a><span lang=\"EN-US\"> or through our telephone number +351 912932221. <\/span><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Is UNII a brand of Organic Certified Cosmetics?&#8221; tab_id=&#8221;1645538915656-7-3&#8243;][vc_column_text uncode_shortcode_id=&#8221;165607&#8243;]<\/p>\n<div>\n<p class=\"Standard\"><span lang=\"EN-US\">Yes!\u00a0 Unii is a brand that is organic certified Cosmetics by COSMOS label, is vegan and also cruelty-free.<\/span><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;UNII is a COSMOS certified organic cosmetics brand, what does this mean? &#8221; tab_id=&#8221;1645538955623-8-0&#8243;][vc_column_text uncode_shortcode_id=&#8221;182028&#8243;]COSMOS is an independent certifier that came to the UNII factory to certify not only the raw materials, but all the processes, storage and cleaning methods and the very manufacture of all its products. So COSMOS is a guarantee that our products are really organic and so are their manufacturing processes. It&#8217;s a guarantee of our organic quality![\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Are all Unii products vegan? And cruelty free?&#8221; tab_id=&#8221;1645539236158-9-0&#8243;][vc_column_text uncode_shortcode_id=&#8221;197378&#8243;]<\/p>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">YES! Every Unii product is vegan and cruelty free. We guarantee that no animal product is used in our products. And all the raw materials and process don\u00b4t make any harm to animals.<\/span> <span lang=\"EN-US\">For a organic product to be certified it must abide by these rules (among others): no animal testing on the final product, and no animal testing on any of the raw materials used to compose the final product.<\/span><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Is your company part of a group that tests other products on animals? &#8221; tab_id=&#8221;1645539265415-10-4&#8243;][vc_column_text uncode_shortcode_id=&#8221;104169&#8243;]No, we are a family company, 100% Portuguese and with no other holdings in any economic group.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Do you sell to China or do you plan to do so in the future? &#8221; tab_id=&#8221;1645539290071-11-8&#8243;][vc_column_text uncode_shortcode_id=&#8221;206104&#8243;]No. We do not sell to China or any other country where animal testing is required to sell cosmetic products. We are against animal testing and therefore do not compromise what we believe in to enter any market.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Are you hiring?&#8221; tab_id=&#8221;1645539321327-12-9&#8243;][vc_column_text uncode_shortcode_id=&#8221;188664&#8243;]Send email to:\u00a0<a href=\"mailto:comercial@unibio.pt\" target=\"_blank\" rel=\"noopener\">comercial@unibio.pt<\/a>.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Do you have an internship program? &#8221; tab_id=&#8221;1645539365900-13-10&#8243;][vc_column_text uncode_shortcode_id=&#8221;664848&#8243;]We have an agreement to carry out Master&#8217;s theses with Instituto Superior T\u00e9cnico and Faculdade Nova de Lisboa. If you do not belong to any of these entities, you can always send an email to <a href=\"comercial@unibio.pt\">comercial@unibio.pt<\/a> and we can discuss the project.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;What is organic cosmetics?&#8221; tab_id=&#8221;1645539403804-14-7&#8243;][vc_column_text uncode_shortcode_id=&#8221;385348&#8243;]<\/p>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">Today, organic cosmetics has a wide range of brands and personal hygiene products that come from organic ingredients grown without the use of pesticides or herbicides, allowing the extraction of more pure and active extracts. Brands and manufacturers who are serious about these products strive to make its fabrication process as natural as possible and reduce the environmental impact to the very least. To do so, they refrain from using genetically modified ingredients, fragrances, synthetic preservatives and coloring, and chemical additives that are harmful for health and the environment. By reducing the chemical aspect on the ingredients, they will be more authentic and lead to a better and more pure final product, and, consequently, a more effective product. <\/span><\/p>\n<\/div>\n<p>[\/vc_column_text][vc_column_text uncode_shortcode_id=&#8221;425338&#8243;]<\/p>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">Organic cosmetics:<\/span><\/p>\n<ul>\n<li class=\"Default\">uses cold-pressure vegetable oils with 100% purity, essential oils and active ingredients (plant extracts) from organic-agriculture or wild agriculture;<\/li>\n<li class=\"Default\">uses emulsifiers and surfactants of 100% vegetable origin;<\/li>\n<li class=\"Default\">does not get tested on animals;<\/li>\n<li class=\"Default\">uses eco-friendly product packaging, carton and ink;<\/li>\n<li class=\"Default\">has products 100% free of synthetic, conservative, coloring, fragrance, SLSs and SLEs, paraben, silicone, paraffin, mineral oils and other petrochemical derivatives.<\/li>\n<li class=\"Default\">is certified by an independent organization;<\/li>\n<li class=\"Default\">has a fabrication process as natural as possible, with the least environmental impact and by resorting to renewable energies.<\/li>\n<\/ul>\n<\/div>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Why go Organic?&#8221; tab_id=&#8221;1645539539373-15-0&#8243;][vc_column_text uncode_shortcode_id=&#8221;878010&#8243;]<\/p>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">The skin is the longest organ in the human body. It is a living tissue that breathes, that protects us from external aggressions and that absorbs more than half of what we put in it through the blood stream. This means that the synthetic chemicals used in most cosmetic products are absorbed by our skin. However, our body does not recognize these chemical substances and, therefore, reacts to them as \u201cforeign bodies\u201d. In order to eliminate them, our body overloads the organs \u2013 liver and kidneys \u2013 responsible for eliminating toxins. However, studies show that most of these substances are never really eliminated from our system. They remain in the body, intoxicating it and causing disturbances that may lead to mutagenic effects. The exact opposite occurs with plant based products. The metabolism of plant cells is the same as human skin cells: life is ensured through biochemical reactions between enzymes, vitamins and minerals, but, and similarly to the human body, plant cells create harmful free radicals that are expelled with flavonoids, vitamins and other antioxidants. Active ingredients act the same way when they enter the human body. Our organism recognizes and understands the active ingredients present in plant cells, which makes it biologically possible for them to interfere and improve the life cycle process of skin cells \u2013 and the general well-being of the body. This compatibility is also translated into a higher tolerance by extra sensitive skins as well as hypoallergenic properties. Aside from all of this \u2013 which is mostly directed to human beings and their well-being \u2013 the meaning of \u201corganic\u201d goes even deeper, for it also means respecting the world and society we live in. Hence, when we mention organic cosmetics and their certification from organizations that follow and ascertain that all parameters are met, other important concepts are present too, such as ecology, fair trade and sustainability. That is why when we buy one of these products we also receive certain guarantees: that is not tested in animals, that manufacturing is safe and not pollutant, that the packaging is carefully chosen to reduce the environmental impact by using recyclable formats and with reduce energy impact. <\/span><\/p>\n<\/div>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">Having said that, it is essential to stress that he above takes into account an industry that walks hand in hand with scientific investigation by specialists (chemists, pharmaceutics, and dermatologists) who study, research and look for the most optimized results by using technology to retrieve the best that nature provides us with. Science and the world we are lucky to live in are not only not incompatible but, and more importantly, can live in harmony. So it seems that the question should be \u201c<i>Why not go organic?<\/i>\u201d<\/span><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;What is the difference between natural cosmetic and organic cosmetic?&#8221; tab_id=&#8221;1645539574266-16-4&#8243;][vc_column_text uncode_shortcode_id=&#8221;346734&#8243;]<\/p>\n<div>\n<p class=\"Default\"><i><span lang=\"EN-US\">Natural cosmetics<\/span><\/i><span lang=\"EN-US\"> refers to any product that has a natural extract as part of its composition, regardless of its percentage, how it was extracted or the remaining ingredients in its composition \u2013 which are, normally, mostly synthetic. This means that under the natural cosmetics designation a number of more or less natural products can be found.<\/span><\/p>\n<\/div>\n<div>\n<p class=\"Default\"><i><span lang=\"EN-US\">Organic cosmetics<\/span><\/i><span lang=\"EN-US\">, on the other hand, stands for the integrity and purity of the entire transformation process from raw materials to final product, from using organic-ingredients to how the extracts are obtained (without synthetical solvents), from handling the product to conserving it.<\/span><b><\/b><\/p>\n<\/div>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">Synthetic products that are harmful such as parabens, phenoxyethanol, phthalate, SLS and similar ones, vaseline and paraffin (derivative from petroleum), coloring, fragrances, etc<\/span><span lang=\"EN-US\">., are never part of organic cosmetic products.<\/span><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;What are the preservatives present in an organic cosmetic product?&#8221; tab_id=&#8221;1645539635887-17-10&#8243;][vc_column_text uncode_shortcode_id=&#8221;320837&#8243;]<\/p>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">In organic cosmetics the biggest concern is how to preserve the products, because, even though it does not happen often, their expiration date is shorter than chemical based cosmetic products. The most famous preservation techniques are more expensive and hardworking: vacuum packaging, essential oils (rosemary, tea tree oil, lavender, etc.) and antibacterial plants (aloe, lemon and other citrus, salicylic acid from white willow tree, etc.). Organic certifications allow for small concentration of food conservatives, such as: benzyl alcohol, potassium sorbate, sodium benzoate.<\/span><\/p>\n<\/div>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">These techniques make it possible to achieve almost as much durability as conventional products without having to resort to synthetic chemical preservatives.<\/span><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;How important is organic certification?&#8221; tab_id=&#8221;1645539673984-18-7&#8243;][vc_column_text uncode_shortcode_id=&#8221;480261&#8243;]<\/p>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">The absence of specific regulation on organic cosmetics manufacturing, as opposed to the one available for agriculture of organic food products, makes it difficult to establish standard procedures and parameters. Without a legal tool to protect and ensure the values that organic cosmetics stands for, the only solution to guarantee final consumers receive an authentic and pure product is independent certifications. In the absence of certification, the quality and authenticity of the organic cosmetic, or 100% natural cosmetic, will rely on the skills and honesty of the labs and manufacturers. For safety reasons, we defend and try to reinforce the need for a certification. <\/span><\/p>\n<\/div>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">Truth be told, this is the safest way to guarantee high quality ingredients and the use of products free from harmful chemicals for human health and the environment. The fact that a cosmetic product claims to be natural does not mean its constituents are free from contamination. Also, it does not mean that synthetic substances, such as solvents, preservatives or antioxidants haven&#8217;t been added during its manufacturing process. Natural stands for \u201cuse of natural extracts\u201d, and not for an entirely natural based final product.<\/span><\/p>\n<\/div>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">The certification logo on a organic product allows the consumer to identify the type of product in hands \u2013 organic or 100% natural cosmetics \u2013 without having to exhaustively go through the entire ingredient list.<\/span><\/p>\n<\/div>\n<div>\n<p class=\"Default\"><b><span lang=\"EN-US\">\u00a0<\/span><\/b><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Who are the organic certification entities?&#8221; tab_id=&#8221;1645539724222-19-5&#8243;][vc_column_text uncode_shortcode_id=&#8221;171773&#8243;]<\/p>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">There are several independent entities providing this certification. The majority stands for the same principles and strict demands that include: mandatory use of organic ingredients; animal testing prohibition, prohibition to resort to pollutant ingredients, genetically modified or potentially toxic chemicals (fragrances and artificial coloring from petrol, glycols, DEA, MEA, TEA, paragons, etc.).\u00a0 A few of the several entities providing this certification are Ecocert, COSMOS, Soil Association, USDA, BDIH, ICEA and Natrue.\u00a0 <\/span><\/p>\n<\/div>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">\u00a0<\/span><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Since organic certification does not demand that all ingredients are 100% organic, could the remaining components be grown with chemicals or pesticides? &#8221; tab_id=&#8221;1645539775270-20-0&#8243;][vc_column_text uncode_shortcode_id=&#8221;104676&#8243;]<\/p>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">As a rule, no product is 100% organic, they normally range between 10-90% since there are several ingredients that cannot be certified, e.g. water (mineral or from stream). This applies, for instance, to lotions, shower gels, shampoos and several other products which contain a very high percentage of water (some 50-70%), which reduces its percentage of organic ingredients.<\/span><\/p>\n<\/div>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">Another example is mica, clay and other minerals (derivative from stones, sands, quartz) that exist in nature and are often used to protect the skin from radiation, give it a healthier color, make it brighter, but that can\u2019t be certified as organic even though they are natural.<\/span><\/p>\n<\/div>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">Having a certification guarantees that ingredients used are 100% natural and forbids the use of any synthetic products (from petrol, phthalates, sulfates, etc.), as well as any conventional agricultural product, as they may have traces of pesticides, herbicides and fertilizers.<\/span><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;What is the age range of Unii audience?&#8221; tab_id=&#8221;1645539810992-21-10&#8243;][vc_column_text uncode_shortcode_id=&#8221;389202&#8243;]<\/p>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">At Unii it is possible to find products for every age.<\/span><\/p>\n<\/div>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">The focus is to provide a solution for a need, and this goes from newborns to elders, from hair to face, from men to women, and from basic skins to more complex skins.<\/span><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Is it possible to have an allergic reaction to a organic cosmetic product?&#8221; tab_id=&#8221;1645539842616-22-1&#8243;][vc_column_text uncode_shortcode_id=&#8221;606809&#8243;]<\/p>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">Every brand can cause an allergic reaction based on their product components.<\/span><\/p>\n<\/div>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">In the case of organic brands, the risk of allergic reactions is considerably reduced and very unlikely, but it is still a possibility. 95% of all allergic reactions are due to the use of synthetic ingredients in cosmetic products. Considering that in the case of organic cosmetic products these ingredients are absent, allergic reactions will be reduced to natural ingredients themselves; for example, if you are allergic to orange or strawberry, in spite of their quality or origin, you will still have an allergic reaction, just as you would if you\u2019d eat them. <\/span><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;If I am allergic to a product what should I do?&#8221; tab_id=&#8221;1645539871027-23-3&#8243;][vc_column_text uncode_shortcode_id=&#8221;784354&#8243;]<\/p>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">If you have an allergic reaction to a product please contact us immediately. It is important to understand what products you are using in order to test and sort them out, and identify the active ingredients that might be causing that reaction.<\/span><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Can I use organic cosmetics if I am pregnant? What if I am breastfeeding?&#8221; tab_id=&#8221;1645539902237-24-7&#8243;][vc_column_text uncode_shortcode_id=&#8221;864405&#8243;]<\/p>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">Unii cosmetics do not use ingredients that interfere with breastfeeding or pregnancy. Every ingredient present in our products is safe and with a plant based origin, which means there are no restrictions to the facial use of these products during breastfeeding and\/or pregnancy.<\/span><\/p>\n<\/div>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">The general concern with cosmetic products during these stages (pregnancy and breastfeeding) has to do with the presence of harmful chemicals. However, such syntheticals are not present in organic cosmetic products.<\/span><\/p>\n<\/div>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">Having said that, what needs your attention is the ingredients present in body products, especially if applied to the breast area during breastfeeding, or belly during pregnancy \u2013 this applies to natural ingredients as well. For instance, caffeine is a common ingredient in several body lotions and it can be absorbed by the blood stream and end up present in the milk. Another example is essential oils which should not be applied in the belly during the first trimester. In doubt you can always contact us!<\/span><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;What is the difference between an essential oil being natural or synthetic?&#8221; tab_id=&#8221;1645539939280-25-3&#8243;][vc_column_text uncode_shortcode_id=&#8221;207562&#8243;]<\/p>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">The molecules that are most often imitated are the ones from essential oils, these molecules are laboratory synthesized molecules, which mimic the ones that exist in the nature.<\/span> <span lang=\"EN-US\">Still, even though synthetic production achieves the same molecule, it does not reproduces the same physical conformation. This means that the way atoms are arranged inside the molecule cannot be copied, hence, the molecule physical conformation is not the same. This difference means that synthetic molecules of essential oils reproduce the scent but not the function in the body.<\/span><\/p>\n<\/div>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">In the case of organic essential oils, they have not be diluted and their extraction respects the plant, which ultimately means that its properties remain intact. These are the oils that have world famous properties, unlike the perfumed imitations that are synthesized in a lab.<\/span><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;I suffered from skin cancer. Which are the options available for my hygiene?&#8221; tab_id=&#8221;1645539974500-26-9&#8243;][vc_column_text uncode_shortcode_id=&#8221;190802&#8243;]<\/p>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">All our options are indicated, since our cosmetic products are free from synthetic chemicals and are adequate for sensitive skins or skins that had some sort of problem, compromised immunity, or other problems. Nevertheless, we recommend that you contact us and ask for specific guidance when choosing your products.<\/span><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;I have extremely dry and curly hair. What should I do to nourish my hair?&#8221; tab_id=&#8221;1645540014771-27-4&#8243;][vc_column_text uncode_shortcode_id=&#8221;912413&#8243;]<\/p>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">We recommend argan oil, castor oil, or even coconut oil to nourish the hair after using our dry hair shampoo and our repairing conditioner.<\/span><\/p>\n<\/div>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">\u00a0<\/span><\/p>\n<\/div>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">The oils help to retain the hydration and improves the elasticity, as well as softening hair and skin, giving it an immediate shine. It is perfect for extremely dry hair and existing split ends, as well as keeping news ones from forming. It also protects the hair against the blow dryer heat and hair iron. Apply after drying your hair with the towel but before blow drying it.<\/span><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221; My baby has a cradle cap what should I do?&#8221; tab_id=&#8221;1645540077698-28-10&#8243;][vc_column_text uncode_shortcode_id=&#8221;585095&#8243;]<\/p>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">Cradle cap is a very common thing on babies until they are 6 to 7 months old. There is no need to do anything, but if you want to help it go away, use the argan oil to hydrate the scalp area.<\/span><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221; If I suffer from psoriasis what type of products should I use?&#8221; tab_id=&#8221;1645540107849-29-2&#8243;][vc_column_text uncode_shortcode_id=&#8221;177302&#8243;]<\/p>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">Psoriasis is a disease that causes skin dryness leading to peeling, crack wounds or crust. Typically with an emotional caused behind it, high stress levels are its biggest catalyst.<\/span><\/p>\n<\/div>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">Pure Unii shea butter is a very effective option, providing a super hydration that lasts almost 24h. All you have to do is heat the product a little in your hands and apply it on the sensitive area. Preferably over argan oil. So we make a double nourishing skin layer: first argan oil and immediately after shea butter.<\/span><\/p>\n<\/div>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">\u00a0<\/span><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;What should I do to the marks and scars in my body?&#8221; tab_id=&#8221;1645540143564-30-4&#8243;][vc_column_text uncode_shortcode_id=&#8221;159929&#8243;]<\/p>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">The best treatment for scars, marks, stretch marks is to nourish and regularly massage the area with rosehip oil, argan oil or oil mix that containing at least one of them. The redder the mark or scar, the quicker you will see the results.<\/span><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;If I have a sensitive or reactive skin what should I do?&#8221; tab_id=&#8221;1645540191057-31-7&#8243;][vc_column_text uncode_shortcode_id=&#8221;107245&#8243;]<\/p>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">Skin sensitivity supersedes all other problems because the skin will reject everything we put on it. The first step (and priority) is to reduce sensitivity to allow skin regeneration, meaning restore the protective layer of the skin. For that we must:<\/span><\/p>\n<ol>\n<li class=\"Default\">Clean it without water using a rich oil or cleansing balm.<\/li>\n<li class=\"Default\">Use a soft tonic for mature, dry or sensitive skins with rose, chamomile or lavender.<\/li>\n<li class=\"Default\">Morning and evening hydration with regenerative products.<\/li>\n<\/ol>\n<\/div>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;What is the difference between a conventional shampoo and an organic shampoo?&#8221; tab_id=&#8221;1645540324188-32-3&#8243;][vc_column_text uncode_shortcode_id=&#8221;447263&#8243;]<\/p>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">Most conventional shampoos contain chemicals and synthetic substances that our body does not recognize. These substances are inexpensive but extremely toxic for our organism, such as sodium laureth sulfate (SLS) and its derivatives. These industrial chemicals act as cleaning agents and produce foam but are also extremely toxic causing long term reactions on the scalp like peeling, fading, scabs, dandruff.<\/span><\/p>\n<\/div>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">On the contrary, organic shampoos and conditioners do not contain aggressive chemicals or drying agents, instead they work towards nourishing the scalp by replenishing the follicles with proper nutrition. Additionally, they restore the natural pH balance of the scalp and hair.<\/span><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;What is the difference between a solid UNII shampoo and a hair soap? &#8221; tab_id=&#8221;1645540385578-33-3&#8243;][vc_column_text uncode_shortcode_id=&#8221;110511&#8243;]A solid shampoo Unii is a shampoo, specific for washing hair and restoring the natural pH of the scalp, while soap and any shampoo derived from soap has a higher pH that is not suitable for the scalp, leading to imbalances in the long term, such as is the case of scalp peeling. Our shampoos have a pH adjusted to the scalp. In addition, it does not create sediments in contact with hard water, as with soap, which are difficult to rinse. Allows you to include actives that are very beneficial for the health of the scalp, such as plant extracts, Panthenol (pro vitamin B5), proteins, etc. We use a particularly mild surfactant, it is biodegradable, accepted by COSMOS organic cosmetics, derived from coconut oil.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;My scalp is scaling, what type of products do you recommend?&#8221; tab_id=&#8221;1645540441590-35-8&#8243;][vc_column_text uncode_shortcode_id=&#8221;186653&#8243;]<\/p>\n<div>\n<p class=\"Default\"><span lang=\"EN-US\">The scaling can be typically caused by a very aggressive shampoo, due to the frequency of contact with lauryl sodium sulfate (SLS) and derivatives, and usually caused by stress. A proper wash of your hair with a scaling scalp is essential to see results. We recommend that you wash it more often initially, but with much more protection. As the scalp starts to recover, you can take longer between washings. The protection we mentioned above can be found by applying argan oil before washing or even the night before washing, followed by using a mild shampoo, any of our shampoos are ok. <\/span><span lang=\"EN-US\">At the end, use warm or cold water to rinse it. You can use conditioner in the hair.<\/span><\/p>\n<\/div>\n<p> [\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column][\/vc_row][vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;0&#8243; top_padding=&#8221;0&#8243; bottom_padding=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; medium_width=&#8221;0&#8243; zoom_width=&#8221;0&#8243; zoom_height=&#8221;0&#8243; width=&#8221;1\/1&#8243;][vc_separator sep_color=&#8221;,Default&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row row_height_percent=&#8221;60&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;3&#8243; bottom_padding=&#8221;3&#8243; back_color=&#8221;color-wayh&#8221; back_image=&#8221;15069&#8243; back_position=&#8221;center center&#8221; overlay_color=&#8221;color-wayh&#8221; overlay_alpha=&#8221;35&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243;][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;bottom&#8221; gutter_size=&#8221;3&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; [&hellip;]<\/p>\n","protected":false},"author":147,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-88697","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - UniiOrganic - Organic Certified Cosmetics<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/uniiorganic.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - UniiOrganic - Organic Certified Cosmetics\" \/>\n<meta property=\"og:description\" content=\"[vc_row row_height_percent=&#8221;60&#8243; 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